What information can we synchronise from your HR system into Zoios?
Company level info | User level info | Things to still update in Zoios |
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Be aware that for the dimensions that are synched from the HR system (e.g. HiBob or Personio) will be the source of truth and overwrite edits done in Zoios.
In practice that means that if you change a department, office or team in Zoios and that is now different from what you have in source system (Azure, HiBob, etc), the data in Zoios will be overwritten by the data in that HR system.
Which information should always be updated in the source system?
All the information that is synched from the source system into Zoios must, strictly, be updated on the source system. The information will then be reflected in Zoios whenever the next sync cycle runs.
The information that is synched over can be found above in the section What information is synchronised between systems.
Removing users from the provisioning groups without disabling the user - applicable for EntraID
If a user is simply removed from the group selected to provision, this user will cease to be updated in Zoios. That means that the user will remain exactly as it is/was.
The reason behind that is due to the source system refusing to send any updates after the user is removed from the group - in effect it understands it as if all updates for that user must cease immediately.
In this very specific case, the use can be mark as stopped directly in Zoios instead if needed.
How often is the data synchronised?
Every 24 hours.