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How are the drivers and the well-being score calculated?

This article explains in detail how the well-being score is calculated.

Updated over 4 months ago

The well-being score is the average of the 8 well-being drivers.

People answer the well-being survey questions on a likert-like 0 to 5 scale where 5 is the best and 0 is the worst. This is called the raw score.

The raw score is converted to a 0 to 100 scale by multiplying the raw score by 20.

To give an example: Any score of 3 is converted to 60, and a score of 4 to 80.

Full example

John is a senior engineer working in a technology company.

He has answered the well-being Pulse survey today. Here is how his scores across the 8 drivers have turned out:

Driver

Raw score

Driver score

Contribution

4

80

Development

3

60

Social

5

100

Support

4

80

Mindful

4

80

Life harmony

5

100

Recognition

3

60

Optimism

4

80

That means his well-being score is 80. That is a genuinely a good score as you can read in this guide on what a good and bad score is.

Which questions are behind the drivers?

Driver

Question(s)

Scale

Life harmony

How satisfied are you with the way your work is in harmony with your everyday life?

0 to 5

Development

How satisfied are you with your personal- and professional development?

0 to 5

Social

How satisfied are you with your social relationships at work?

0 to 5

Support

To what degree do you feel that you get the necessary help and support guidance from your colleagues and manager?

0 to 5

Recognition

To what degree do you feel that you being recognized and rewarded for your work?

0 to 5

Mindful

How often do you feel nervous or "stressed"?
How often do you feel comfortable solving your problems and challenges?

0 to 5

Contribution

How often do you feel that you accomplish something and contribute?

0 to 5

Optimism

How often do you feel optimistic about the future in [company name]?

0 to 5

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